Conditions

TERMS OF WORK SERVICE carvin-info.com

These terms and conditions (hereinafter referred to as the “Offer”) are provided on the website under the domain carvin-info.com (hereinafter referred to as the “Service”), in the form of services provided by this Offer, to users of the Internet (hereinafter referred to as the “User”).

The provision of services provided by this Offer to the User is carried out in accordance with the terms of this Offer. n case of acceptance by the User of the terms of this Offer in the manner provided for by clause 1.3. of this Offer, the User shall be deemed to conclude a Service Agreement with the Service under the conditions set forth in this Offer (hereinafter – the “Agreement”). The acceptance by the User is an expression of the consent of the User to conclude an agreement on the conditions set forth in this Offer. Before ordering and paying for the services of the Service, the User should carefully read this Offer.

For the purposes of the Agreement, the Service and the User are collectively referred to as the Parties, and individually – the Party.

Service carvin-info.com provides information on the history of vehicles from around the world by the VIN code of the vehicle. Currently, the Service has a database with more than 20 billion records collected from various sources.

1. THE SUBJECT OF THE AGREEMENT, THE ORDER OF THE CONCLUSION OF THE AGREEMENT AND RENDERING OF SERVICES

1.1. In accordance with the terms of this Offer and in the manner prescribed by this section, the Service offers the User to use the Service of the Service to search, select and assemble information about the vehicle provided for in clause 1.8. this sentence.

Search and selection of information about the vehicle is carried out in accordance with paragraph 1.7. this sentence. As a result of the provision of the Services, the User is provided with an e-mail report in pdf format during the day from the time of 100% payment for the Services, excluding weekends.

Service provides Service in two languages: English and Russian.

Service accepts applications and pays Service around the clock, applications are processed during business hours from Monday to Friday from 9.00 to 21.00 (Moscow time), Saturday, Sunday – weekend.

1.2. The report is intended solely for personal use by the User for informational purposes. The user does not have the right to sell the report and / or otherwise transmit the report to third parties (including free of charge).

1.3. The user is considered to have accepted the conditions of this Offer at the time of payment for services in the manner provided for in this Offer. The actual use by the User of the received Report is also considered by the Parties as the User’s consent to the terms of this Agreement.

1.4. Use of the personal account by the User is possible only after registration and authorization on the Service. The functionality of the personal account allows Users to view the reports received online, as well as carry out other actions provided for by the functionality of the personal account.

1.5. To order services, the User independently enters the VIN of the vehicle in a special interface of the Service, as well as enters the email address of the User, other necessary information, and performs other actions, following the instructions on the Service.

1.6. Services are provided to the User no later than one day (except for weekends: Saturdays and Sundays) after the User fulfills the obligation to pay for the ordered services in full. Services are considered to be rendered at the moment of submitting the report to the User by sending a report to the email address of the User indicated by the User in accordance with clause 1.5. of this Offer and / or placement of the Service report in a personal account (provided that the User is registered on the Website) and / or providing the User with access to the report in another manner provided on the Service. If the User is registered on the Service, the report is available to the User in the personal account within thirty (30) calendar days from the date of posting by the Service in the personal account.

1.7. In the course of providing services, the Service searches for information about vehicles in various sources: private service centers, car services, various Internet resources to which the Service has access, and / or other legal sources to which the Service has access.

Information  about the vehicles received by the Service as a result of the search are collected by the Service and reflected in the report.

1.8. The service provides 2 types of checks.

1.8.1. The standard check contains information:

– make, model of the vehicle;

– year of manufacture and vehicle equipment;

– information about the technical characteristics of the vehicle;

– information about the presence of encumbrances (pledge);

– information on the facts of vehicle theft;

– information about the arrest of the vehicle;

– the history of the car run in the presence of information in the databases;

– other information.

A standard check is available for the following car brands:

– AUDI after 1993 release;

– BMW;

– BMW Motorrad;

– CHRYSLER;

– CITROEN;

– DODGE;

– FORD;

– HYUNDAI;

– INFINITI;

– Jaguar;

– JEEP;

– KIA;

– LAND ROVER;

– LEXUS;

– Mercedes-Benz;

– MINI;

– NISSAN;

– PEUGEOT;

– PLYMOUTH;

– RENAULT;

– ROLLS-ROYCE;

– SEAT after 1995 release;

– SKODA after 1999 release;

– SMART;

– VOLKSWAGEN after 1993 release.

1.8.2. Full check contains information:

– make, model of the vehicle;

– year of manufacture and vehicle equipment;

– information about the technical characteristics of the vehicle;

– history of mileage;

– the history of repairs;

– history of service;

– information about the presence of encumbrances (pledge);

– information on the facts of vehicle theft;

– information about the arrest of the vehicle;

– other information.

Full check is available for the following car brands:

– AUDI after 1993 release;

– BMW after 2000 release;

– BMW Motorrad after the year 2000;

– RENAULT

– SEAT after 1995 release;

– SKODA after 1999 release;

– VOLKSWAGEN after 1993 release.

1.9. The user understands and agrees that any of the vehicle information listed in clause 1.8. of this Offer may be missing in the sources used by the Service to search for information about the vehicle in accordance with clause 1.7. of this Offer, in connection with which they may not be provided to the Service User (may not be reflected in the report). The Service does not guarantee the User the availability of all and / or any information about a particular vehicle listed in clause 1.8. this Offer.

In addition, the composition of information about a particular vehicle contained in the sources used by the service to search for information about the vehicle in accordance with paragraph 1.7. of this Offer may vary. The Service reflects in the report only information received by the Service as a result of searching for information about the vehicle in accordance with clause 1.7. of this Offer, in the form and volume contained in the relevant source. Information  about the vehicle received by the Service as a result of the search is provided to the User in the “as is” mode, i.e. the type and volume in which they were received by the Service during the search. In the event that any information about the vehicle listed in paragraph 1.8. of this Offer, are absent in the sources used by the Service to search for information about the vehicle, the corresponding mark may be made by the Service in the report.

1.10. The user understands and agrees that the information contained in the report may be inaccurate and / or contain errors and / or typographical errors. This may be due to errors (misprints) in the information about the vehicles contained in the sources used by the Service to search for information about the vehicle in accordance with clause 1.7. of this Offer arising from misprints when manually entering information about vehicles into the relevant database or other circumstances (computer program malfunctions, data loss, etc.). Information about vehicles is provided in the report in the form in which they are contained in the corresponding source (database), in the “as is” mode, i.e. the type and volume in which they were received by the Service during the search.

1.11. The User understands and agrees that the information  about the vehicles contained in the sources used by the Service to search for information about the transport in accordance with paragraph 1.7. of this Offer may be updated and adjusted at any time, in connection with which the data contained in the report may lose their relevance. The User understands and agrees that the information about the vehicles contained in the sources used by the Service to search for information about the vehicle in accordance with clause 1.7. of this Agreement are not always updated and supplemented in real time, and may also become obsolete due to the occurrence of certain events, and therefore may not reflect actual information about the vehicle at the time of the report. The report submitted to the User is not subject to updating.

1.12. By accessing the services and entering into the Agreement, the User guarantees that he has all the rights and powers necessary for the conclusion and execution of the User Agreement, including being an adult and fully capable person, or a minor person declared by decision of the authorized body fully capable or under age who have reached fourteen years of age and who have received written permission in the form required by law from their parents or other legal representatives conclusion of the Agreement. The Company has the right at any time to require from the User the provision of information and documents confirming the rights and powers, as indicated above.

2. RIGHTS AND OBLIGATIONS OF THE PARTIES

2.1. Service undertakes to:

2.1.1. To provide the Service User in accordance with the provisions of the Agreement, provided that it is technically possible to provide services and subject to payment of services by the User in the manner provided for by this Offer.

2.2. User undertakes to:

2.2.1. Pay for the Services at the prices of the Services at the time of payment in accordance with the conditions set forth in this Offer.

2.2.2. Comply with the use of the Services the requirements of this Offer, the Service Agreement and the conditions for the provision of the Services.

2.2.3. At the request of the Service, provide the latter with information and documents necessary for the identification of the User as a party to the Agreement, including when the User sends statements, notifications, etc. to the Service.

2.2.4. Use the Services and Report for informational purposes only. Do not resell the report and / or otherwise transmit the report to third parties (including free of charge).

2.2.5. Do not use automatic and other programs to gain access to the Service awithout the written permission of the Service. Without the consent of the Service, it is also not allowed to use, distribute, copy and / or extract from the Service manually or automatically (using software) any materials or information, as well as information received by the User in the report.

2.2.6. Do not use computer programs that allow you to access the Services and then receive a report, bypassing the usual procedure for ordering Services.

2.2.7. Not to copy, not to reproduce, not to change, not to distribute and not to provide to third parties any information contained in the report, without the prior written permission of the Service.

2.3. Service may:

2.3.1. In case of violation by the User of the obligations stipulated in clauses 2.2.5., 2.2.6., 2.2.7., 2.3.2. of this Offer, limit the User’s access to the Service and / or services by blocking access to the Service and / or Services of the corresponding IP address or range of IP addresses in order to ensure the safe operation of the Service  and protect against cyber threats.

2.3.2. Use the available technical solutions to verify the correctness of the information provided by the User during registration and authorization.

3. PROCEDURE OF CALCULATIONS

3.1. The cost of Services in relation to 1 (one) vehicle is determined on the Service website and displayed to the User in the interface of the site at the time of ordering the Services, prior to ordering Services by the User. Services are provided on the terms of 100% prepayment.

3.2. The choice of the method of payment for the Services is made by the User independently from the methods presented on the site.

3.3. The service on the site can be paid using MasterCard or Visa.

3.4. For convenience and payment, the WayForPay payment system is connected to the site, which accepts payments from around the world in 32 currencies.

3.5. The Service has the right to return funds for payment for the Service in the following cases:

– lack of information about the vehicle;

– as a result of the problem of the Service, in case of failure of the User to expect the resumption of work of the Service;

– if the report was not sent to the User 1 (one) day after payment for the Service (excluding weekends), if the User refuses to extend the deadline for receipt of the report.

3.6. The Service does not return funds for payment for the Service in the following cases:

– if the User entered incorrect data when registering the Service (including the vehicle VIN, e-meil of the User);

– if the User did not like the report.

4. RESPONSIBILITY OF THE PARTIES

4.1. The Service undertakes to undertake all reasonable efforts for the uninterrupted provision of the Services, but is not responsible for the impossibility of providing the Services, as well as for fulfilling other obligations stipulated by the Agreement, in cases that fall under the definition of force majeure circumstances, as well as in other cases where the provision of Services is impossible due to reasons beyond the control of the Service, incl. in case of violation by the User of its obligations under this Agreement.

4.2. The Company is released from liability for the losses of the User, including lost profits, arising from the User in connection with the violation by the User of the Agreement (including the rules for using the report).

4.3. The Company is not liable if the User loses access to the personal account and / or report (s) properly provided by the Service to the User.

4.4. The Service has the right to respond to the User’s messages sent only from the contact email address specified by the User during registration (authorization) or specified by the User afterwards through the personal account.

4.5. Actions performed using the User’s credentials are recognized by the Parties as committed by the User and having the force of a simple electronic signature. The User is responsible for any actions performed using credentials, email address, telephone number (including the actions of employees and third parties), as well as the safety of credentials and losses that may occur due to unauthorized use of the User’s Personal Account and simple electronic signature.

In case of theft / loss of credentials, the User independently takes the necessary measures to change the password to access the personal account and / or services. The Service is not responsible for the actions of third parties resulting in theft / loss of the User’s credentials, as well as any costs, damages and / or lost profits incurred by the User due to unauthorized access of third parties to the credentials. The user is obliged to immediately change the credentials, if he has reason to believe that these data were disclosed, can be used by third parties, as well as at the request of the Service.

4.6. The User confirms that the fact that the execution of a command (click, keystroke, etc.) through the site interface indicates the User’s action confirming the order of the Services. At the same time, the fulfillment of these actions by the User authorized by his login and password is an indisputable confirmation of the User’s will regarding the ordering of the Services in accordance with the cost of the Services.

4.7. The Service has the right to send to the User according to the information in the personal account indicated during registration or in accordance with clause 1.5. of this Offer to the contact details of the notice related to the execution of this Agreement, including informational messages, by means of SMS and / or by e-mail. The Service at its discretion determines the scope and content of such notifications and the timing of their sending.

4.8. In the process of ordering and using (including during registration) the User independently and voluntarily makes a decision on providing the Service with personal and other information about the User (last name, first name, middle name or nickname of the User, email address, mobile phone number, as well as any other information provided by the User, including contained in messages sent to Users through the feedback form in the site interface, information about the actions of the User on the site, etc.) for the Purpose and Use of the Agreement.

The User also hereby declares his consent to the processing by the Service and its affiliates of personal and other User data, their transfer (including the cross-border transfer to the territory of foreign states that provide adequate protection of the rights of personal data subjects) for processing to third parties acting on behalf of the Service. including for the purposes of: providing consulting support to Users in connection with the use of the site and / or Services, delivering reports to the User, receiving statistics iCal and analytical data to improve the functioning of the Site and / or services, expand the range of services, obtain information and / or advertising messages of the Service and / or third parties, prevention or suppression of illegal and / or unauthorized actions of users or third parties.

The Service takes all the necessary measures provided for by international law to protect the User’s personal data from unauthorized access by third parties.

5. CONSIDERATION OF APPEALS, CLAIMS

5.1. The parties undertake to take all possible actions to resolve disputes through negotiations. Disputes arising during the execution of the Agreement by the Parties, which could not be resolved through negotiations, are submitted to Ukraine for consideration.

5.2. These Terms and Conditions are governed by and construed in accordance with the laws of Ukraine, with the exception of the provisions of the conflict of laws. Any disputes, controversies or claims arising in connection with these Agreements are resolved by the courts in Ukraine, in accordance with the laws of Ukraine. Contractual language is Russian.

5.3. Appeals of the User to the Service on issues related to the use of the site are considered in the manner prescribed on the Site. The interaction of the Service with the User within the framework of consideration of the User’s application is carried out using the email address specified by the User.

5.4. The Service has the right not to consider the appeals of the User, which do not contain the information and documents necessary for the consideration of the appeal; containing false information and (or) documents in respect of which there are doubts about their authenticity; with respect to questions on which the Service has previously responded to the User (repeated requests); containing insults, threats or appeals, set out in a sharp negative form; sent in violation of other conditions and procedures for consideration of requests provided for on the website and in this Offer.

6. REPAYMENT OF LOSSES

6.1. The User will indemnify and protect the Service and its agents from any claims or losses, direct or indirect, arising from the User’s use of the report, including, among other things, claims related to the absence, incomplete or inaccurate data in any report.

7. VALIDITY OF THE AGREEMENT

7.1. The Agreement enters into force upon acceptance of the Offer in accordance with clause 1.3. of this Offer and is valid until the Parties fully fulfill their obligations under it.

7.2. The parties are entitled to terminate the Agreement in cases provided for by the legislation of Ukraine. Upon termination of the Agreement at the initiative of the Service, the Service notifies the User by e-mail specified by the User during registration. In the event of termination of the Agreement at the initiative of the User, the User shall notify the Service thereof in the manner provided for in clause 5.2. this Offer.

7.3. The terms of this Offer may be changed by the Service unilaterally until the User makes an acceptance of the terms of this Offer. The user has the right to accept the amended terms of the Offer in the manner prescribed by the terms of this Offer.

7.4. This Offer represents all the conditions agreed between the Parties regarding its subject matter, and replaces all previous agreements, assurances and any kind of agreement between the Parties regarding its subject, unless otherwise expressly agreed by the Parties.

7.5. In all that is not regulated by this Offer, the provisions of the legislation of Ukraine apply to the relations of the Parties.

7.6. The terms of this Offer are an integral part of the Offer for the conclusion of a service contract in terms of the conclusion of a transaction by the User in relation to the provision of services provided for in this Offer. The agreement concluded in the manner provided for by this Offer is an integral part of the Service Agreement concluded by the Parties in the manner prescribed by the Offer for the conclusion of the service agreement.

8. PRIVACY POLICY

8.1. Confidentiality of personal data is a mandatory requirement for a person who has obtained access to personal data not to transfer it to third parties without the consent of the subject of personal data or other legal basis.

Personal data – any information relating to a directly or indirectly determined individual (subject of personal data).

Personal data processing – the implementation of any actions or a set of actions in relation to personal data, including the collection, recording, systematization, accumulation, storage, updating and modification, retrieval, use, transfer (distribution, provision, access), de-identity, blocking, deletion and destruction , both with and without the use of automated personal data processing systems.

8.2. The service processes personal data and other information that you can provide us with:

– registration on the Service;

– use of the Service (for example, when paying for our services), as well as the exercise of other rights and obligations in accordance with the terms of the Service;

– subscribe to our newsletters;

– registration for our events;

– passing surveys and participating in studies organized by the Service;

– contacting the Service support service through any communication channels.

8.3. Purposes of data collection: The Service processes the User’s personal data solely for the purpose for which it was provided, including:

– conclusion, execution, amendment and termination of the contract with the User;

– communication with the User;

– prevent and suppress violations of the terms of the Service and other illegal or unauthorized actions of users or third parties;

– organizing the participation of the User in events and surveys organized by the Service and our partners;

– data analysis in order to improve user experience and improve the quality of the Service;

– organization of storage and destruction of sources of information, including those containing personal data;

– for other purposes with the consent of the User.

8.4. The service processes technical data for:

– ensuring the functioning and safety of the Service;

– preventing and suppressing violations of the terms of the Service and other illegal or unauthorized actions of Users or third parties;

– data analysis in order to improve user experience and improve the quality of the Service and the Company’s marketing activities.

8.5. Legal grounds for the processing of personal data: The Service processes the personal data of the User in the following cases:

– processing is carried out with the consent of the User;

– processing is necessary for the conclusion, execution, modification or termination of the contract with the User;

– processing is necessary for the exercise of the rights and legitimate interests of the Service or third parties, if this does not violate the rights and freedoms of the subject of personal data;

– processing is necessary to perform the functions, powers and duties assigned to the Service by the legislation of Ukraine;

– processing of personal data is carried out, access of an unlimited number of persons to which is provided by the User or at his request.

The service does not process biometric or special categories of user personal data.

8.6. To achieve the purposes of processing, the Service may transfer personal data of the User and entrust their processing to third parties, including in the territory of foreign countries.

8.7. The Service takes the necessary organizational, legal and technical measures to protect the User’s personal data from unauthorized or accidental access to them, from their destruction, alteration, blocking, copying, submitting, distributing, as well as from other illegal actions against them.

The service takes measures to ensure the security of personal data, based on:

– the requirements of the legislation of Ukraine and international law on personal data;

– the level of security defined by the Service for the personal data information system;

– the basic set of protection measures established by regulatory legal acts for an appropriate level of protection;

– actual threats identified by the threat model on the Service;

– risk-based approach when choosing the best measures;

– the priority of the legitimate interests of users in protecting the confidentiality of personal data.

Employees of the Service who have access to the personal data of the User are familiar with this policy and local acts of the Service on personal data security issues.

8.8. The service stops processing personal data:

– upon reaching the goals of processing or in case of loss of the need to achieve these goals, unless there are other legal grounds for processing provided for by the legislation of Ukraine;

– upon expiration of the user’s consent to the processing of personal data or in the case of withdrawal of such consent, unless there are other legal grounds for processing provided for by the legislation of Ukraine. Unless otherwise provided in each specific case, the consent of the User shall be deemed received for a period of December 31 of the current year;

– in case of unlawful processing of personal data, if it is impossible to ensure the legality of processing;

– in case of liquidation of the Service.

9. TRANSFER OF RIGHTS

9.1. The Service has the right to transfer its rights and / or obligations under the Agreement, both in general and in part, to a third party. The User hereby consents to this transfer of rights by the Company.

9.2. In the case of transfer of rights and / or obligations, both in general and in part, under the Agreement to a third party, the third party has the right to provide similar or similar services on another site.

 

10. ADDRESS AND DETAILS OF THE COMPANY

Owners:

1) individual entrepreneur Koliy Irina Aleksandrovna (Extract from the Unified State Register of Legal Entities and Individual Entrepreneurs of August 14, 2015, No. 2 475 000 0000 008064).

Identification tax number: 3141606446.

2) an individual entrepreneur Shevchenko Tatyana Vladimirovna (Extract from the Unified State Register of Legal Entities and Individual Entrepreneurs from 03.22.2013, No. 2 353 000 0000 027237).

Identification tax number: 2727904045.

Legal address (postal address): 63705, Ukraine, Kharkiv region, Kupyansk city, Stadium Square, house 20, room 5.

Contacts:

E-meil: info@carvin-info.com

Viber: +380509995585

(for correspondence, calls are not accepted)